Everything has been connected and the base light has been flashing green for 3+ hours. Flashing green light: If the Hub’s light is flashing green slowly, it indicates that a software update is being downloaded. I've checked the network log and there's a lot of warnings and critical entries:Solved: New hub - activation an different lights flashing - Virgin Media Community - 5145140. But on install I’ve experienced this green flashing power light with the wifi symbol staying a solid green. Next, press and hold down the backup button on the Sky box itself. Diagnostics dead end. New modem blinking green/no internet. Ethernet and Wireless blinking is just normal. Wi-fi smart tv finds the virgin mifi in the network scan, asks for wpa-psk. Hi Kath, I am having exact same issue as WillBuff mentioned above. Stream from Virgin Media. This issue has been a pain for the last 6 months, also since the green flashing has occured and even though everything seems fine after, the BQM monitor can't see me until another reset occurs. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. Green Flashing Power Light: Your Hub is starting up. and tells you of more local issues down to street cab. My virgin broadband router internet light is flashing red and green what does the red blinking light mean on cricket usb modem? Red and blue lights on virgin superhub. If the power button is red, it has a power issue, call Sky for help. Solid green: The Hub 5 is connected to the internet. This light flashes. hi my new hub five (upgraded from a box 3) every other day keeps dropping internet and then goes to a yellow/ green flashing light for about half an hour i have done my research and found its supposed to be an update but the fact its happening every other day should not be correct is there any way. Give the hub 5 -10 minutes to reboot, it will start to flash different. Check it's plugged in. The connection lights will appear orange on both devices, before eventually flashing green. The most useful and up to date info comes from the 0800 561 0061 number. Follow the steps below: Step 1. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. . The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. 1. This leads to a flashing red broadband light. The internet light: This light will flash green when the Hub is acquiring a connection and will remain lit for two minutes after a connection has been established. No joy. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. . HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. I have checked all the cables again, unplugged and reconnected them, and tried the reset button with no results. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. 4Ghz. Wireless-B routers Power (Green) - The Power LED steadily lights up while the router is powered ON. the screen is blank. I even left it off by the wall overnig. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. Flashing green hub 5. Done a few reboots, checked all the cables and connectors multiple times (all tightly screwed, no loose cables) and nothing seems to resolve the issue. And its not the first time that happens. Virgin Media Hub 5 Light Status Overview. Internet connection went off last Sunday morning and on checking the Hub 3 the lights on the front were green and flashing (power and internet). Account - Mobile. Now, I’ve moved it and tried setting up my Hub 3, after over 30 hours. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. Sorry to hear that you're having concerns with the flashing light on your hub 5. Internet has been fine all day, just randomly stopped working and green base light started flashing. In Router Mode the power light should be white. Green flashing light on Hub 3 QuickStart, set up and connections. We would like to show you a description here but the site won’t allow us. Make sure all cables coming into and out of the Hub are pushed in firmly. . It might be due to a local issue. All wifi devices will now need reconnecting to the best SSID at each location. TiVo. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. Do I need a new hub? mjaaron. My virgin broadband router internet light is flashing red and green what does the red blinking light mean on cricket usb modem? i am not getting internet on dlink adsl modem. White Wifi Pod not showing on VM Connect and the light is flashing - what should I do? Try calling the equipment activation number they may be able to help. This light flashes green when the Hub's downloading a software update. 2 Internet Light. The light went normal at first, solid white, then flashing white, and then it turned flashing green. VM will not dispatch any technicians while an area fault exists. It is now a solid light green not dark green. Then, log into your hub settings using your login details. I've try everything like unplugging it from the wall for 5 minutes, holding the reset for 2 seconds I even got a new DSL Cable. The flashing green light means that the router is attempting to power up or attempting an internet connection. Hi, I had just received my broadband and had been setting it up and now for the last hour the router has been flashing green but the top green logo that is the wifi logo has been a solid green the whole time I don’t know if there is an issue with cables or if I’m being impatient but my wifi says acc. 288. Check for any “known network faults first - Try in 2 places. Make sure that the cable is well connected to the splitter. 3. It’s frustrating when your internet connection drops out—especially at a time when you need it most. _____________. Solid green light is correct for Hub 5 modem mode. No matter what I do the original pod won’t connect to the hub wirelessly. Table of Contents. on 17-01-2023 11:31. Brand new to virgin today. and tells you of more local issues down to street cab/ postcode. Removed hub 3 and followed the installation instructions for the hub 5 only to be greeted with a flashing green light. Aware that this could be a software update, I left it for a few hours. My acer laptop wont start, i have a charger connected and the blue light is glowing but then there`s a red light blinking and i don`t know what that m Solid Red & Green = Hub failed to start correctly. These lights are: Power: This light will be solid white when the router is powered on. As you can see there are 4 lights at the top of the OpenReach Full Fibre modem – Power, LOS (Loss of Service or Loss of Signal), PON (Passive Optical Network) and LAN (Local. I did a normal router reset due to not getting nowhere close to my advertised speeds, for the hub to yet again enter the flashing green light state which is a software update. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. Seems to happen around 5pm to 6pm generally but has just happened Sunday afternoon. on 13-02-2023 21:17. If so try two things. If it’s not a technical issue you need help with then we’re here to support you on. If the Blue light is flashing then the Connector is resetting, synchronising or sleeping. This light flashes green when the Hub's downloading a software update. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. and tells you of more local issues down to street cab/ postcode level. When working normally the power light will be on and the connection light will be off. Open your internet browser and navigate to 192. It includes new features such as Wi-fi 6 and up to 2. After spending 8 hours of waiting it's still flashing green, then I tried to reboot it, disconnected the. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. (1) the “check service,”Area status webpage" (link at top right of this forum) (2) the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Green power light is flashing and WiFi light is green. Do. HUB 5 Flashing Blue Light. on 14-06-2023 17:56. No internet -hub 4 flashing yellow light. Options. It goes to a blue flashing light and then stuck on solid green and a spinning circle on the browser page. Tried to set up today and just a green flashing - 5421632. 0 Kudos Reply. Make sure all cables coming into and out of the Hub are pushed in firmly. Find out what all the different lights mean on your Virgin Media Ireland Hub. The base light on the router constantly flashes green and in the settings I can see there is no RF signal detected. I checked the hub 5 network logs and I can see that software updates are - 5416710. The WiFi light will flash green for 2 minutes during this process. Browse Virgin Media Virgin Media Community. Unfortunately no issues with broadband in my area according to this. Red: There’s an issue with the Hub 3. A flashing purple light is another indication that something is wrong. Keep your account safe from fraud. SpeedScam calls. blinking red light. The. Now it’s happened again and we don’t know if that fix was ever done as we got no txt or email. 168. Options. Got to 3 out of 3 and then box restarted again. BrianTechnically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. 0 and it came back. Damaged cables are generally due to physical decay over time- especially if your router is aging. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. We moved our TV this morning and when we switched the TV and broadband back on an hour ago the broadband has been flashing green and no WiFi. Internet Light. Section 1: Virgin Media Hub 3 Lights. normally has just one light on, but from time to time you may see others turn on too. The Virgin connect app just says no pod detected. 0800 953 9500. Any attempt to reset or hard reset it have failed and. Some hours later again they messaged to say the fault was fixed. Is the base light white or green? If it’s green then there may be a signal or network issue in the local area. Have rebooted a couple of. We’ve just moved into a new student flat, which was confirmed to us to be Virgin compatible as previous tenants have used Virgin here , however after the initial setup there is a green flashing power light and a solid green Wi-Fi light, but the Wi-Fi is available to connect to, but when the power light goes. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. Expect a few minutes of reboot time once the download completes. Hi @Bull76, Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're seeing a yellow flashing light on your Hub! I've taken a look at our systems and I can see some issues with both Upstream and Downstream power levels. Restart the hub by removing the power cable and then reinserting it. called customer svc who are sending a pod. Hi, My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. AT&T Communication services Public company S&P 500 Business Finance Business, Economics, and Finance . Try a 60 second pinhole reset and don’t reboot the Hub. Sign in . All Rights Reserved on 04-06-2023 14:48. Home Phone. Phone. Unplug the power connection to the gateway for 15 seconds, then plug it back in. . If it’s white then it could be an issue at the cable. Any help greatly appreciated. Smug1to. This usually indicates that the broadband cable connecting your hub to the internet isn’t inserted fully – if it’s in, there may be a problem with the cable itself. Two weeks ago tech gave us another white latest model modem. At least 30Mbps download speeds in every room or £100 one-off credit. Here they are from top to bottom: The “Traffic” light: As with the Super Hub 2ac/2, the top light indicates if data is transmitted across the network. The top wifi light is solid green, the internet connection - 5396739. Home PNA: Not used. I had the same issue. I scheduled an appointment for the first available slot, ie 16th Sep, today. I'm on a Superhub 3. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. customer support not sure what the problem is. Called VM for activation and checking. Any ideas what could be wrong - we've recently had an engineer to l. Checked with Virgin Media site (and the automated telephone line) both saying there are no issues in the area, but when you connect to the Hub. The entire day I had no internet, so I once again booked an engineer for the Monday afternoon, I wake up on the Sunday and it's working again - solid white light. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Pressing the button for two seconds will prepare the Hub 3. Make sure it's set up correctly and if you're using microfilters, ensure you've plugged one into every socket you're using in your home. Here you’ll find all the help you need for Virgin Media related problems and issues. That is 8 hours 30 minutes of flashing green light. Green light: A green light suggests that the modem mode on your Hub is on and not providing WiFi. It can take 5 to 10 minutes to restart. I logged into my virgin media account by typing in my gateway into internet explorer and then using the password on my router. Seems to have started after upgrade work was done recently in the BR6 area which might be a coincidence or not. Logging into the hub on 192. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. Leave a Comment Cancel reply. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and. but no internet flashing light. It just means that there are activities on it. In some things Virgin sucks. When he installed it he said the red light (that’s now flashing red) must be green. Today I've received my hub 5 and green light is flashing for few hours now. I’ve followed all procedures recommended by VM multiple times. hi Our broadband was connected on Friday, it seems to work ok but I've noticed that the external wall box has a solid green light (probably - 5192213. The WPS button is just above the Virgin Media logo. flashing green arrows on virgin hub 3. The house I'm in has previously had Virgin. Networking and WiFi. I googled the meaning of flashing green and they said it is updating the firmware, then I just let it be that way for the whole afternoon. However it’s still starts with green light then goes to to constant blue. It’s now 8:29pm. Step 1: Turn the Three 5G Hub router upside down, and you’ll find a SIM card slot hidden away on the bottom. Check the connections to ensure that the cable is securely connected. Hey folks. Hi, Hub 3. We would like to show you a description here but the site won’t allow us. Pressing the button for two seconds will prepare the Hub 3. Everything internal was installed on the 14th of December 2022 by a virgin media engineer. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. Once again, the service checker shows no fault, my account says broadband works great, but yet again I'm unable to have internet and stuck with the: "Registration Failure", No Internet Connection & a Flashing Green/Yellow light from my HUB4. 0800 953 9500 5x red flashing light First installation and flashing green light Hi all, Using F-type coupler connected to wall socket but no internet connection. Broadband. I had the hub 5 installed yesterday. The l white light started flashing a few days ago, and today the wifi dropped as the light started flashing green. Followed set up instructions but instead of a white or green flashing light have only got a solid yellow light and WiFi isn't setting up. Ultimately, disconnected cables cause the router to continuously search for a signal. After that it starts the process over again and reverts back to the green. The flashing green arrows mean the Virgin Media Hub 3 is currently getting a software update. The WiFi reception is poor. Networking and WiFi. I’m not having any issues I was just wondering why the light is now flashing red (it’s the RX light that’s flashing red in the picture). Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). I’ve reset the hub and checked all connections countless times and still nothing. Reboot the broadband Hub. To address this problem, follow these steps: Turn off the router. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. The 150 Virgin phone message says there is a complex fault in the area. Re: Repeated Broadband outages - 17 times since April. The service light continuously flashes green while this happens, but will never solidify. I got a confirmation SMS twice, and also an SMS for COVID confirmation. Flashing green light above 4G LTE CellSpot WAN port means good Internet connection and traffic in progress. The only way it works now is to connect it via Ethernet cable. But in most cases, a green light will mean something else depending on which light is green. Joining in. on 14-03-2023 08:17. I need to determine if it’s this external issue or not related and the router has an issue. on 29-12-2022 23:18. Search Search. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Thanks for joining our help forums and for your first post here, glad to have you on. Have tried resetting: holding reset button for 60 seconds; no dice. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. First thing is to check for any “known network faults in your location - Try in 2 places. please help!The information provided by some here isn't quite correct. We have had out 1Gbps line for around 2 weeks and after just one week the problems started. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM. 2020 to schedule a service appointment, may be a 3 to 5 day. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. Virgin Media Community; Broadband; Networking and WiFi; Flashing Green light on Hub 5; Options. 1 shows wireless is fine but internet is not - “No RF signal detected”. Virgin said it was the new software update colour. on 07-01-2023 14:46. They said it hadn’t been turned on there end now done test signal all good aparantly. Away from large bodies of water (e. BD20. My acer laptop wont start, i have a charger connected and the blue light is glowing but then there`s a red light blinking and i don`t know what that mSolid Red & Green = Hub failed to start correctly. When your Virgin Media router lights are flashing green it means the router is updating its firmware. . In response to Georgiahx. [LINK VISIBLE TO. WiFi Light. Flashing Red Hub 4 in Networking and WiFi yesterday; No internet - Green flashing internet light in Networking and WiFi Monday; New Customer Hub5x Flashing Red in QuickStart, set up and connections Sunday; New broadband installation, Hub 5 (Requesting CM IP Address) in QuickStart, set up and connections SaturdayNo activity from V6 box in Virgin TV V6 yesterday; Lights - stopped working on box in Virgin TV 360 Friday; V6 box constant red light in Virgin TV V6 a week ago; Flashing Orange Light on TV Box in Virgin TV V6 3 weeks ago; Program jumps forward on recordings and when playing a program from the start rather than live in Virgin TV 360 3. Sorry to hear that you're having concerns with the flashing light on your hub 5. Internet Light. The "compensation "timer" can also be started on this number if appropriate. 0 got installed Saturday had no issues with it until today, WiFi light is Green but the bottom light which should be solid white is flashing Green. Virgin Media; My Virgin Media; Shop;. If you cannot connect to the internet best thing is call your customer service for ATT and they will be able to help you out. . ReneM. I also called the number in my instillation guide, this w. You could also try the web page status, but this is not recommended. Now will not connect at all. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. I got the kit today and tried to install it. Account Information about your account Billing Information about Billing Phone Help with your phone General General help. . This flashes during set up, and then stays green for 2 minutes when you're done. Virgin Media Community; Broadband; Networking and WiFi; Hub 5 flashing green light; Options. Try as below as there is a specific way of using modem mode. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. However, then my wifi stopped working. are they supposed to blink? Virgin media superhub 2 wan green light flashing. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. All you can do is the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. The other 2 are unusable, so we will need replacements. Please check this setting and enable cookies (if disabled) Virgin Media. But what is that light trying to tell you? We’ve got the answer. After 3 hours waiting for the green flashing lights tourn to white I - 5030239. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read;Moved into my new house a few weeks ago and was delivered a quick start kit with Hub 3 yesterday. My Super Hub 4 has been trying to update since yesterday lunch time and hasn't be able to update. By blue light keeps blinking on my netgear wireless n 300 router along with the green light right next to it. Virgin Media services are only available in eligible Virgin Media network areas. @bosstoad wrote: I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. normally has just one light on, but from time to time you may. Still no connection and flashing green. While still holding down the backup button, switch the Sky box on at the mains. The wall socket and wiring was alteady done on the property by the previous tenant. Virgin Media - FLASHING GREEN READY LIGHT!!! djcarragher Posts: 10 Forumite. The technician will resolve this, adjust the power levels and will move the Hub to wherever you need it. Solid green wifi light, flashing green arrow and power light. This page requires cookies to be enabled in your browser settings. Ensure Wi-Fi is enabled on your modem. Networking and WiFi. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. It has been working great before, and nothing in the house has changed recently. Router Green Flashing Light. Various previous posts seem to suggest this is to do with firmware updates but this has been going on all day and there is no wifi connection in the. It isn't on during normal use, but turns red if there is a problem. Joining in. No light, check your power cable is plugged in properly to the modem and the wall power point. . I am using the router for digital tv and my home computers. Blue flashing light, no amount of resetting or restarting is fixing it. Internet LED. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. I’ve turned it off and on Ive done a pin reset and it is still flashing. F011072779) in Networking and WiFi yesterday; Broadband Flashing Blue Light in Networking and WiFi Tuesday; Account Not Activated After Activation Date. Looking. Wi-Fi / arrows) apart from the phone symbol which will flash red before eventually turning green and all three symbols disappear (the green phone symbol is the last to turn off). Fastest WiFi guarantee of any major provider. The white light at the bottom of the router will then intermittently flash before stopping and remaining on. Flashing Red Hub 4 in Networking and WiFi yesterday; No internet - Green flashing internet light in Networking and WiFi Monday; New Customer Hub5x Flashing Red in QuickStart, set up and connections Sunday; New broadband installation, Hub 5 (Requesting CM IP Address) in QuickStart, set up and connections SaturdayHi all, I installed my Virgin Kit a few days ago and was hoping that my Green flashing lights would be going away. If you’re having difficulties with #Virgin Media broadband, like your wireless constantly going up and down, or your Internet connection itself not working,. The Virgin Media Hub is a decent home internet router that works very well for the average Virgin Media Broadband user. You’ll know it’s ready when the white power light at the front of the Hub is on. Campbell scientific australiaCharter modem lights Modem wireless router price adsl2 blue adsl india mbps port n300 m300 caSolutions to spectrum modem online light blinking blue and white. First installation and flashing green light. Please try the following exactly as typed. com 1. It’s now 8:29pm. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. This means that the Hub is on, but your WiFi isn’t. I have only had Virgin for 6 weeks and this is really frustrating. Make sure you are plugged into the yellow port on the Boostbox. The hub will flash with a slow white light for a few seconds then flash rapidly yellow. Settling in. on 09-09-2022 21:47. Have tried to check all the cables connected inside it - done v. . This morning at just before midday it turned off and back on and has had a green flashing light since then. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. But on install I’ve experienced this green flashing power light with the wifi symbol staying a solid green. My hub 5 appears on my devices to connect to but does not connect to the Internet. MBBBear. Hub 3 Base LED keep flashing Green light on initial install. Wifi Pod just flashing blue in Networking and WiFi 7 hours ago; Netgear Orbi RBR50 not working with Virgin Hub 5 in Networking and WiFi yesterday; Xgs-pon down South Wales (Fault ticket - F011072779) in Networking and WiFi yesterday; Broadband Flashing Blue Light in Networking and WiFi Tuesday We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. You’ll know it’s ready when the white power light at the front of the Hub is on. App can’t find the Wifi Pod. You're connected to broadband. There are no LEDs lit up Only a White/Clear Power Light Is On Blinking Green Light Red Power Light Is On The Power Light Is On And WiFi Light Is Blinking Green Clear Power Light On And Internet. But the dark green light on the bottom of the Hub has never come back. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. green arrows flashing again today and no internet. We have both ethernet and wifi devices - my desk / laptop is via ethernet as are two smart TVs, phones, ipads etc are wifi and a mix of 5Ghz and 2. MY virgin 360 TV box stopped working had a red light on it then orange and wouldn't go beyond welcome page tried all suggestions and none worked THEN I changed the batteries in the remote control and it worked straight away thought I'd post this to see if it helped anyone out who has the same problem. Hub goes a solid red colour to flashing green light, then after 5 or 10 minutes comes back up again and internet connectivity restored. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. No downtime reported in our area either. I have tried the WiFi troubleshooting and still nothing. Hello, my wifi pod is not working anymore. Options. 1 ACCEPTED SOLUTION. Lift the flap to expose the slot. According to this Link a box with the light flashing in any colour is faulty. Browse.